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FAQ: Fixes for Slow Verification Speed with PreRoll Post Windows

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Are you archiving with PreRoll Post Windows and feel like your verification speeds are too slow? Here are some helpful tips on how you might be able to increase verification time.
Slow verification speed is often caused by another software attempting to access the LTO drive while PreRollPost is doing its verification.  The most likely cause of this is anti-malware software scanning the LTO deck and treating it like a random access hard disk and not a linear tape drive.
To fix this please exclude your tape drive and PreRollPost.exe from the anti malware software.  To do this with the built in windows defender please follow these steps:
1.    In search type in “Windows Defender”
2.    Open the windows defender application
3.    Click settings in the top right hand corner
4.    Click “Add an exclusion” under the Exclusions category
5.    Click exclude a process and type in PreRollPost.exe
This fix should be immediate and can be done while a verification is in progress.
Similar steps may need to be followed if you have additional anti-malware software installed. Archive Securely!
About PreRoll Post: PreRoll Post is an LTFS archiving application optimized for the media and entertainment industry. PreRoll Post securely archives assets to LTO tapes or ODA cartridges using simple drag and drop functionality as well as checksum technology to ensure archives are 100% accurate. PreRoll Post uses the LTFS open-source so even tapes not created in PreRoll Post can be imported and retrieved (*only those using LTFS). PreRoll Post is compatible with any LTO tape drive as well as Sony’s Optical Disc Archive. For more information visit the Archive Home Page on www.imagineproducts.com 
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ShotPut Pro Increasing Speed

SPP5 new LARGE MW-01When offloading, speed and accuracy is paramount. If you are already using ShotPut Pro (with checksums) then you’ve got the accuracy portion completely covered. *If you aren’t using checksums, shame on you! What’s the point of offloading without checksums? You have no way of knowing if your camera cards (or original source) has been copied correctly or completely! Watch for our upcoming blog on checksums to learn more.

OK, back to assuming you use checksums with ShotPut Pro to offload your media. The next most important part would be speed. We are always “running out of time” or “looking to save time” or worse “totally out of time, I need it now!” Here are some helpful tips on how to be sure ShotPut Pro is running at top speed. With proper setup ShotPut shouldn’t take more than 20% longer than a drag and drop in Finder. The increase is related to the checksums which I think we already covered was crucial and we’re assuming you are all using them, right… RIGHT?!?

  1. Always be sure you are using the latest version. Under the application menu select ‘Check for Updates’ to see if you are using the most up to date version. We often make changes and many of those are to keep up with OS changes.
  2. Purge the Log History frequently. When you’re copying a large number of files the backend SQLite database file can get bulky and slow things down. *Are you receiving the error “ShotPutPro5.sqlite” couldn’t be opened – refer to this blog post for simple to follow instructions.
  3. Double check that your buffering size is appropriate for your equipment, you can find this under the application menu > Preferences > Advanced. DO NOT set the buffering higher than medium unless you are using SSD drives or have very fast connections to everything (like eSATA, SAS, TB, etc.). Setting the buffer too high for your equipment can cause extremely slow copy times because the software can overwhelm the ports on your computer.
  4. Be sure you are using the most up to date OS, particularly on Macintosh computers. Older OS versions are slower and some are even buggy causing even more slowness.
  5. USB connections: Remember that USB ports often share the same bus and having multiple devices plugged in splits
  6. FireWire Daisy Chains: Same as USB, each daisy chained item splits the bandwidth and quickly deteriorates your throughput.
  7. Card Readers: If you’re copying CF cards, please know the readers can overheat. Have more than one available to rotate between copies to allow for cooling time.
  8. Multiple Slot Readers: While there are several multi-slot card readers on the market, these are for convenience more that speed. Most reader and card drives do not handle reading two cards at once efficiently. It can really slow down the process.
  9. Multiple Copies: Yes, ShotPut can make more than one copy from the same source at a time and it does so efficiently. However, if you’re trying to copy more than one volume at a time to the same spinning media output drives they can ‘compete’ with each other to control the drive.
  10. DO NOT browse files with Finder while ShotPut is copying. Doing so adds more read/writes to the disks and adds Spotlight overhead.
  11. Speaking of which, turn off Spotlight if possible (with an app like Spotless).
  12. Internal Drives: if possible do not copy to an internal disk. There typically run slower at 5400 RPM and are being accessed for the copy processes too so copying to it will slow you down.
  13. ALWAYS set system power preferences to never sleep while copying. Also use a UPS for both the computer, card readers if any, and external drives.
  14. Hidden Files: Don’t copy hidden files unless absolutely necessary. There are never needed for card media and will only slow you down, and may cause errors if you browse the card while copying.

Offload Confidently!

About ShotPut Pro: ShotPut Pro is an offloading application optimized for the media and entertainment industry. ShotPut Pro quickly and securely offloads any file, folder or media using drag and drop functionality and checksum technology. Offload from multiple locations, to multiple locations automatically with watch folders. ShotPut Pro will send email or text notifications when the offload is complete and generate exportable offload logs and reports. For more information visit the Offload Home Page on www.imagineproducts.com 

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PreRoll Post: Adding/Removing LTO Tapes or Tape Content

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One of the greatest features of PreRoll Post is it’s database. Here you will find every LTO tape ever created in PreRoll Post regardless if the tape is mounted or not. This is incredibly useful when it comes time to retrieve content. But for one reason or another you might need to delete a tape from your database OR add tape that wasn’t created in PreRoll Post to your database. This post will quickly walk you through that process.
To Delete:
Select the tape in the ‘Retrieve’ window and click the delete button on your keyboard, or right mouse click and choose Delete. This doesn’t delete anything from the tape, just your view of it in the Retrieve dialog. (This feature is handy for tapes you’re delivering to clients that you no longer wish to be able to search their contents.)
To Add:
Mount the tape and go to ‘Retrieve’ window. Right click on it and choose IMPORT FILES. That reads the index on the tape and uses it to populate the Retrieve database information.
See! I told you it was easy 🙂 This process can be used in both the Macintosh and Windows version. Thanks for reading, #archivesecurely
About PreRoll Post: PreRoll Post is an LTFS archiving application optimized for the media and entertainment industry. PreRoll Post securely archives assets to LTO tapes or ODA cartridges using simple drag and drop functionality as well as checksum technology to ensure archives are 100% accurate. PreRoll Post uses the LTFS open-source so even tapes not created in PreRoll Post can be imported and retrieved (*only those using LTFS). PreRoll Post is compatible with any LTO tape drive as well as Sony’s Optical Disc Archive. For more information visit the Archive Home Page on www.imagineproducts.com 
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Deactivating and Moving An Application License

One of the most common questions we get everyday is “How can I move my license from my laptop to my desktop?” It’s a fairly simple process if you know what you’re doing and it’s that last part that is so key, if you know what you’re doing. We’ve decided to lay the steps out for you here to increase flexibility and usability for our products because after all, its you the customer that keeps us moving forward in the industry.

Shameless plug: Recently we were notified that we’ve made the shortlist of the “20 Most Promising Solution Providers in 2016” in the Media and Entertainment sector. We’d like to take a minute to thank our loyal customers, making excellent software is all well and good but without you, it would be all for nothing! Thanks for your unwavering faith in us.

Screen Shot 2016-05-13 at 10.07.43 AMOK let’s get started!

Deleting or removing applications DOES NOT DEACTIVATE them. If you’re trying to move an activated copy of an application from one computer to another you MUST deactivate the registration before removing the application. Deactivate is a function under the application menu, just above Quit inside our Macintosh applications. For Windows applications, the Deactivate function may be found under HELP, ABOUT or FILE menus depending upon the version.

For the Mac applications PreRollPost, ShotPut Pro, ProxyMill, LUT Sync and ShotSum; go to Applications menu and move the application to the Trash.

For ProxyMill, you’ll find a folder named Imagine Products in the Computer Root Hard Disk that contains ffmpeg folders which can also be deleted.

The registration/preferences information for these are stored in the Computer Root Hard Disk’s Library/Application Support/ImagineProducts folder. PreRoll Post also stores it’s database in this directory so you can remove the PrerollPost folder as well, if you wish to permanently delete the database. **Please note to move the database contents from one computer to another you may copy this folder intact.

Please note for PreRoll Post the default location for thumbnails and proxies is in the Application Support area mentioned above. However, the user does have the option to store them elsewhere when setting up the application.

For Windows applications ShotPut Pro and PreRoll Post, simply right-click on the application in the Start menu and choose UNINSTALL. Depending upon your version of Windows you may need to go to Program Manager to Remove the application.

Since Windows applications store information in the Registry you need to run the Uninstall or Remove function provided by the operating system to completely remove these. Just deleting the application does not fully uninstall.
So that’s it! Pretty simple and straightforward once you know the appropriate steps.
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ShotPut Pro SQLite Error

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It doesn’t happen often but sometimes even the best software gets a little twisted up and needs to be reset or in this case the database needs deleted. Usually the problem occurs when ShotPut Pro is trying to install the update and the application is still open.

If you are receiving the error, “ShotPutPro5.sqlite” couldn’t be opened, don’t fret! It’s an easy fix that I am going to quickly walk you through!

Close ShotPut Pro and run this terminal command to delete the database

rm ~/Library/Application\ Support/ImagineProducts/ShotPutPro5/ShotPutPro5.sqlite   *you can totally copy and paste this into terminal!!

ShotPut Pro will recreate it as needed upon next launch. You can find terminal in the applications>utilities folder on your computer.

See! It was that simple. Find more FAQs on our Imagine Blog #offloadconfidently

About ShotPut Pro: ShotPut Pro is an offloading application optimized for the media and entertainment industry. ShotPut Pro quickly and securely offloads any file, folder or media using drag and drop functionality and checksum technology. Offload from multiple locations, to multiple locations automatically with watch folders. ShotPut Pro will send email or text notifications when the offload is complete and generate exportable offload logs and reports. For more information visit the Offload Home Page on www.imagineproducts.com 

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NAB 2016 Wrap Up

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What a show! I don’t know about all of you, but we had a great time in Vegas this year. Every year gets better and better, there’s no doubt about that but this year surpassed all expectations. We showed more workflow software and met more incredible people than ever before. We showed new software and gave sneak peaks of two MAJOR updates due out this summer. If you were there you know how exciting it was and if you missed it, that’s ok! There are plenty of ways to get caught up. Below is a little taste of what we showed. Stay tuned for our next blog post on NAB 2016 thoughts and impressions.

SPP5 new SMALL mac-01ShotPut Pro This offloading application for Windows and Mac users offers security, reliability and continuity when offloading your assets. Offload from multiple locations,to multiple locations with naming conventions as well as checksums. Don’t trust your valuable content to finder or explorer! Learn more here.

HD-VU2 new SMALL transHD-VU2 The perfect companion to ShotPut Pro! HD-VU2 is a native file viewer that instantly plays over 20 camera formats without transcoding. Add LUTs and sync external audio files for a complete quality check. Watch folders enable HD-VU2 to ‘talk’ to ShotPut Pro and pull in clips for viewing. Learn more here.


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Transcode clips to shareable or editable files in just one step with ProxyMill. Burn in time code or a watermark as well as color correction for shareable files. Easily up-res to ProRes for editing as well as merge or stitch clips together. You can also make audio-only files for transcripts. Learn more here.

 

PRP new SMALL trans-01PreRoll Post Our LTFS archiving application can work with any LTO drive and Sony’s Optical Disc Archive. Archive your completed projects or dailies with PreRoll Post easily to multiple locations at the same time. Checksums deliver peace of mind that archives are 100% accurate and secure. Learn more here.

 

NAB 2016 Pictures

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Look for our next blog; NAB 2016 Thoughts & Impressions COMING SOON!